Event Testing Tool Bug in Events Manager

What’s up with event testing?

One of the ways you can test your conversion events is within Events Manager. Here’s the problem I’m having…

The Problem

1. Click “Test Events”

Test Events

2. Select “Website” as the channel

Test Events

3. Select to confirm website events

Test Events

4. Paste a URL you want to test

Test Events

5. Click “Open Website”

At minimum, the page view event will fire once you do this, but you can perform some other actions if you want. Then return to Test Events in Events Manager to view the events firing.

This is an example of what you should see (from a prior blog post)…

Test Events

But, what am I seeing? Nothing.

Test Events

Nothing changed. No updates. This should update in real time. I’ve even left the page up for several minutes and it doesn’t change.

It’s a Likely Bug

It’s not a pixel issue because my pixel is fine. Everything else in Events Manager shows that my events are firing as normal. I’ve tried multiple pages and it doesn’t matter.

This isn’t a new tool to me, so it shouldn’t be user error. This is a bug.

In the meantime, you can still use the Pixel Helper Chrome extension, but my preference is this built-in event testing tool.

Anyone else running into this?

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