Facebook Audience Insights: Learn About Those Connected to Your Business

Facebook Audience Insights

Facebook’s ad targeting is incredible. You can target those who have provided an email address or visited your website. You can also target people based on lifestyle and buying histories.

But what if you want to learn more about your current customers or fans? Or what if you want to learn more about certain groups of people on Facebook?

These are the powerful things that you can do with Audience Insights. When you learn more about these groups, you can apply this information to further refine your messaging and ad targeting.

Facebook breaks Audience Insights down into four steps, and we’ll use that same structure for this blog post:

  • Build: Create Audience Insights based on Facebook users, your fans or Custom Audiences
  • Find: Narrow your audience based on demographics and behaviors
  • Compare: Learn about things like the lifestyle, education level and job title of your audience
  • Target: Save your audience to use it for later for ad targeting

Access Audience Insights

Facebook Audience Insights Access

Facebook is rolling out Audience Insights to all admins. It can be found as a menu item on the left side of your Ads Manager.

Click it!

1. Build

Facebook Audience Insights Create New

Upon clicking the Audience Insights menu item or clicking on “Create New” at the top of Audience Insights, you’ll get a dialog that looks like the screen capture above.

Tell Facebook where you want to start:

  • Everyone on Facebook
  • People Connected to Your Page
  • A Custom Audience

This is essentially just a shortcut to guide you through the process. Truth is that you could narrow your audience in this manner by starting from scratch and using the filters on the left side.

Still, this is good for new users. Choose “Everyone on Facebook” to learn more about the typical Facebook user. Then view your fans before experimenting with individual Custom Audiences.

You can do a ton of filtering to learn more about groups on Facebook, including those connected to you (but not required). Those filters are found in step 2…

2. Find

Facebook Audience Insights Find 1

You can filter your audience on the left hand side based on the following:

  • Custom Audience
  • Location
  • Age and Gender
  • Interests
  • Connections
  • Advanced (Demographics and Behaviors)

Here’s an overview of each…

Custom Audiences: View Insights on any of your current Custom Audiences. This, of course, includes email lists, phone number lists, UID lists and Website Custom Audiences you’ve previously created.

Location: Add countries or cities to further refine your results.

Age and Gender: You guessed it. You can narrow down your results by age and gender.

Interests: Focus only on people who have particular interests. What is available here is the same as what’s available within Interests targeting when creating an ad.

Facebook Audience Insights Find 2

Connections: Break down the people connected (or not connected) to your page, app or event.

Advanced: This is the good stuff! Start filtering by the following information:

  • Behaviors: Same found in advanced ad targeting
  • Language
  • Relationship Status: Single, In a Relationship, Engaged, Married
  • Education: High School, College, Grad School
  • Work: Job Titles and Office Types
  • Financial: Income and Net Worth
  • Home: Home Type, Home Ownership and Home Value
  • Market Segments: Ethnic Affinity, Generation and Household Composition
  • Parents: Age of Child
  • Politics (US): Conservative, Liberal, Non-Partisan
  • Life Events: Away From Family, New Job, etc.
  • Device Owners

3. Compare

Within the main body of Audience Insights, you can view your results in six main categories:

  • Demographics
  • Page Likes
  • Location
  • Activity
  • Household
  • Purchase

Compare your audience to the typical Facebook user. I’ve run Audience Insights for anyone with interests in Jon Loomer Digital, Social Media Examiner, Mari Smith and Amy Porterfield (all within the US).

Demographics:

View the composition of your audience based on Age and Gender…

Facebook Audience Insights Demographics Age and Gender

Lifestyle…

Facebook Audience Insights Demographics Lifestyle

Relationship Status and Education Level…

Facebook Audience Insights Demographics Relationship Status and Education Level

and Job Title…

Facebook Audience Insights Demographics Job Title

Page Likes:

View the composition of your audience based on the Top Categories of pages liked…

Facebook Audience Insights Page Likes Top Categories

And actual pages liked…

Facebook Audience Insights Page Likes

Location:

View the top Cities, Countries and Languages of your audience…

Facebook Audience Insights Locations

Activity:

See how your audience compares to the typical Facebook user in terms of activities on Facebook…

Facebook Audience Insights Activity

Including the devices they use…

Facebook Audience Insights Activity Device

Household:

How much income does your audience bring in? Do they rent or own their home?

Facebook Audience Insights Household Income Ownership

How many people live in the household, and what is the value of their home?

Facebook Audience Insights Household Size Home Market Value

How do they tend to spend money? With cash or credit cards?

Facebook Audience Insights Household Spending Methods

Purchase:

You can view how your audience’s purchase behaviors compare to the typical Facebook user regarding retail and online…

Facebook Audience Insights Purchase Retail Online

View what they purchase at a high rate…

Facebook Audience Insights Purchase Behavior

And what type of vehicle they may be in the market for…

Facebook Audience Insights Purchase Vehicle

4. Target

Great, you have all of this info… But now what??

First, you can save an audience for later use by clicking the Save link at the top…

Facebook Audience Insights Save

Later, you can access that saved audience by clicking the Open link at the top.

More importantly, though, you can use it in ad targeting! Within Power Editor, any audience you save here will then appear within Power Editor under Saved Target Groups.

Facebook Audience Insights Saved Target Group

If you’ve ever used this feature before, you know how useful it is! When creating an ad, simply click the Use Existing Targeting Group button during the Audience step…

Facebook Audience Insights Ad

Facebook will then pre-fill targeting based on your Audience settings. Simple!

How to Use Audience Insights

We’ll get into these details more on a later date. But know the possibilities here are endless. Break down audiences who are your current fans, buying customers or fans of your competitors. What do you learn from these audiences?

Take this information to target in new and unique ways. Experiment!

Your Turn

Have you experimented with Audience Insights? What results are you seeing?

Let me know in the comments below!