The other day, I finally received my first private message through my page’s Facebook Timeline. I’ve gotten a few since. But something about the notification process is driving me crazy.
There isn’t one.
You know that number that appears by the name of your page while you’re on your News Feed when you have new notifications?
Yeah, doesn’t apply to private messages.
You know that number that appears on the Admin Panel when you’ve received new notifications?
Yeah, that doesn’t apply to private messages either.
As far as I can tell, there are only two ways to find out you have new Facebook Page private messages:
- You go into your Admin Panel and notice in the Messages area that there is a new message
- You are logged in as your Page
The first one is extremely easy to miss. I’m not trained yet to look for new private messages. So if I go into my Admin Panel because of a new notification, I automatically look on the left side for the new comment or Like.
For the second, you will get the little Message notification at the top left that you get as a personal user if you’re logged in as your Page. But I run many pages and find it easier to just use all of them while logged in personally instead of constantly logging in as different Pages.
Understand that I’m obsessive about my Page. I check my Admin Panel when I’m hearing voices. Yet I’ll still have a message sit for hours unanswered that I didn’t know existed. This doesn’t happen with anything written on my Page.
Are you finding it difficult to keep up with your Facebook Page private messages? What are you doing about it?
