
The Facebook advertising coupons for the Big Break for Small Business promotion by AmEx should have gone out by now. They haven’t. Here’s the response from AmEx…
Social Media that Makes a Difference

If you haven’t already, make sure you check out my new video Timeline: The History of Facebook in Less than 90 Seconds. The video was put together by Andy Greenhaw and is a dizzying trip through Facebook changes from 2004-2012. What’s amazing about this video is that it only highlights the major changes. When I [...]
If you’ve added Spotify or one of the 60 and growing Facebook Timeline apps, you’re likely well aware of the potential embarrassment they can cause. Spotify, for example, publishes every song you listen to onto your Timeline and into the Tickers of your friends (or the group of people you choose). The problem is that [...]
It’s so difficult to keep up with Facebook changes that I often wonder if I’m imagining a change that either didn’t happen or has been in effect for months. The changes are often subtle, and Facebook slips them through without fanfare. An example is the latest change to the Facebook photo viewer. As confirmed by [...]
The bigger Facebook gets (more than 800 million strong now), the riper it gets for hoaxes and scams. I’ve spent a lot of time trying to help kill the “Hover over my name” hoax, which was really more of a viral status update started and perpetuated by likely well-meaning (though misinformed) users. While it seemed [...]
Since the subject of Facebook Timeline is going to become increasingly popular over the next several days, I wanted to make the many posts I’ve written on the subject easier to find. Additionally, I’ve aggregated some of my favorite articles I’ve read written by others on the subject. So below is a collection of everything [...]

I started writing this blog post about why I’m doubting the power of Twitter to drive traffic consistently or efficiently. I did more than start, I finished it. Then I read it and realized I wasn’t buying my own argument. I wasn’t buying it because that initial argument ultimately wasn’t what I really wanted to [...]
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