Five Ways Facebook is Improving for Brands That You Probably Missed

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5 facebook changes you probably missed1 Five Ways Facebook is Improving for Brands That You Probably Missed

Plenty has been said recently about how Facebook is becoming an increasingly difficult place for brands to do business. This is disputable, but it’s a reputation that is dogging Facebook.

Meanwhile, Facebook has quietly made five additions and enhancements to help brands that have gone largely unnoticed.

1. Improved Targeting of Promoted Posts


The concept of Promoted Posts was a great one: With the click of a button, easily create a campaign directly from your Timeline to improve the Reach of your post.

Controversy around this product aside, there existed a major flaw: The ads attracted significant spam activity.

As a result, it may seem on the surface like you received a good value based on comments and likes, but closer examination would reveal that much of it was of little to no value.

Facebook listened to this feedback and made a tweak on Tuesday. According to Facebook

We have released an update to Promoted Posts to target spend to the countries where most of your fans reside by default. You can still control targeting on your own to ensure only the most relevant people see your posts in their news feed.

This is great news. It’s not yet clear what the parameters are here (how do they determine which countries are included and which are excluded?), but the early returns I’ve heard about have been positive.

More testing needs to be done, but it’s possible that you’ll no longer need to perform work-arounds to cut out this spam problem.

2. Suggested Posts


There is no more powerful place to be for brands than in the News Feed.

Previously, News Feed ads could be created to target Fans and friends of Fans, but no one beyond that level of connection. With the addition of Suggested Posts, brands can now target anyone — Fan or otherwise — in the News Feed.

facebook suggested post Five Ways Facebook is Improving for Brands That You Probably Missed

In many ways, it’s like a Promoted Post. You are promoting a post that you already created that will be shown in News Feeds. The main differences, though, are the “Suggested Post” label and prominent “Like Page” button.

This could be a huge win for brands, if used responsibly. Of course, great care should also be taken since user backlash is inevitable.

3. “Most Shared On” Module


Here’s an interesting little item I noticed in my News Feed yesterday…

facebook most shared Five Ways Facebook is Improving for Brands That You Probably Missed

According to Facebook, via a quote from InsideFacebook.com:

We’re introducing new kinds of News Feed stories that make it easier to find content that you might be interested in. The ‘Most Shared On’ stories appearing in News Feed show the most frequently shared links from a page you have Liked. E.g. If I have liked Inside Facebook’s page, I may see a News Feed item that lets me know the ‘most shared’ links from Inside Facebook that day.

What’s interesting about this is that it’s not an item shared by your favorite Page that has received the most comments or likes. Facebook instead scans the domain associated with your favorite news Pages to find the stories most shared on Facebook.

In other words, the Page never needs to share that link to appear in the “Most Shared On” module. That could be a nice little addition for discovery since users can expand to view the five most shared links from that brand.

Not to mention, it’s an item that will not be easily measured on your Page. You won’t notice more comments or Likes, but you may discover that you’re getting more referrals from Facebook as a result.

4. Improved Mobile Ads


Facebook is also significantly enhancing the imagery associated with ads on mobile devices, as represented by this image from TechCrunch:

facebook new mobile page ads design e1354171925171 Five Ways Facebook is Improving for Brands That You Probably Missed

New Facebook mobile ad design, per TechCrunch

The difference? The former mobile ad was very gray and bland with a small image and Like button. The new ad is colorful, featuring a much larger image and Like Page button.

5. Upcoming Events


Chad Wittman of EdgeRank Checker reported on the discovery of a new News Feed object called “Upcoming Events.”

event Five Ways Facebook is Improving for Brands That You Probably Missed

This is what Upcoming Events look like according to a screen grab from EdgeRank Checker

Wittman explains the significance:

This object in the news feed represents an indisputable signal into EdgeRank. In this particular example, Facebook looked at my location (Chicago, IL) and compared it against the location of an event of a local Chicago band. I’m a fan of the band on Facebook, but was not previously invited or connected to the event. Facebook identified the Affinity between myself and the Page, as well as our geo proximity!

So how could this be big for brands? Facebook may automatically surface content related to your brand based on proximity rather than time of your post. In other words, it’s one piece of content that won’t require your Fans to be online when you post to see it.

Is It Enough?


Facebook Page admins haven’t been happy lately, but will these changes improve their effectiveness? Will they notice?

What do you think of the changes? Let me know in the comments below!3

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About Jon Loomer

Jon Loomer is a digital marketing consultant with a unique perspective on social media. He was introduced to Facebook in 2007 while with the NBA (back before Pages) and has been using Facebook for business ever since. Stay in touch by liking his Facebook Page (Jon Loomer Digital).

  • http://www.hammyhavoc.com/ Hammy Havoc

    Suggested posts have an interesting amount of potential, especially with seasonal articles or launches of big products. I’ll probably try this out in the next few days with a few reviews on http://www.facebook.com/PreviousMagazine.

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  • http://www.facebook.com/people/Carlos-Codina/100001240020820 Carlos Codina

    Thanks Jon. This is news I can use, Great points; like”Suggested Posts”, “Upcoming Events” and especially “improved Targeting of Promoted Posts”. The latter being such an obvious fix and yet critical to a business on FB (for both parties).

    • http://jonloomer.com/blog Jon Loomer

      You bet, Carlos! Lots of good stuff happening that we need to keep an eye on.

  • http://www.BeVisibleAssociates.com Betsy Kent – BeVisible

    Hi Jon, Great post as usual. Understandably, Facebook is looking for ways to help brands be more successful and further monetize the platform. What is just so aggravating for people like me who manage multiple social platforms (Facebook plus Twitter, LinkedIn, Pinterest, etc.) for clients, is that the only way I can find out about these opportunities is through the detective work of smart folks like you or the “I just noticed in my newsfeed” posts that people submit. It would be really helpful if Facebook actually communicated these changes themselves!
    That being said: “Thank You!”

    • http://jonloomer.com/blog Jon Loomer

      Hi, Betsy! Well, it gives you reason to read my content, right? I will say that Facebook’s poor communication gives people like me business!

      That said, I think they’re getting better. Some of the stuff is simply being tested, and I can understand why they aren’t necessarily vocal about that. They can’t tell us about every small test and variation (there are lots of them!). They do tell us about official changes that are made. That info needs to be better surfaced for the mainstream — we can find it on the developer blog or Facebook Marketing Page, but most people won’t see that.

  • Sadie-Michaela Harris

    Fabulous, really handy overview of recent functionality thank you Jon :o)

    • http://jonloomer.com/blog Jon Loomer

      You bet, Sadie. Thanks for stopping by!

  • http://www.radicalmustache.com/ Mikel Zaremba

    Thank you for the post, Jon.

    I have been using the events promotion within Facebook and it has really paid off!

    We’ll worth the $100 or so to spread the word for local events.

    Thanks again!

    • http://jonloomer.com/blog Jon Loomer

      You bet, Mikel. I actually think that the news uncovered above is separate of advertising. Facebook is automatically surfacing event information in location relevant situations. That’s the way I read it!

      But I agree. Promoting events can be very effective when targeted appropriately!

      • http://www.radicalmustache.com/ Mikel Zaremba

        Sorry about that I associated the paid references above with what I was doing. Doh!

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  • http://about.me/polleydan Dan Polley

    I’m intrigued by the most shared one. I haven’t seen it rolled out and, in fact, this is the first I’ve heard about it.

    • http://jonloomer.com/blog Jon Loomer

      Hey, Dan. It seems I only see it around Mashable articles for me. Could be a sign that there’s a threshold on activity that a domain needs to be included in this.

      • http://about.me/polleydan Dan Polley

        I think you’re right. I’ve seen it for two sites now, for Mashable and for The Onion.

  • http://twitter.com/SunSocial SunSocial Marketing

    This “suggested posts” thing…I’m curious if the selections here have an impact on who sees them? – https://www.facebook.com/help/218186374875728/

    • http://jonloomer.com/blog Jon Loomer

      I don’t think so. This is just a way to improve the targeting of your ads. Then again, I really don’t know what triggers those ads at this point.

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