Facebook Advertising: A Theory on Fake Profiles

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facebook fake profile Facebook Advertising: A Theory on Fake Profiles Back in June, I wrote about how the new optimized Facebook advertising could be too good to be true. Now I’m beginning to read others with similar experiences.

While I was finding optimized ads (ads Facebook targets at users most likely to perform a desired action) within the new ad create flow were 20 times more (outwardly) successful than the old model, I was beginning to doubt the authenticity of many of the accounts, particularly those overseas.

I struggled to understand the motivation of those liking my page with no intention of participating, and the main theory I leaned on was that this was their door in to spam my Page. Well, I haven’t seen that spam, so that theory is out the window.

Since then, many others have written about this phenomenon. First there was a BBC investigation, followed by similar reports from MSN Money, Daily Dot, Tech Crunch and others.

Then came an interesting post this week by Jake Filan of Search Engine Journal called Facebook Ads: What Are You Really Paying For? He, too, doubted the authenticity of many of his new fans. He actually had some interesting theories behind why this was happening.

1. Facebook is generating the fake Likes.


This theory is the most far fetched, but one that can’t be completely ignored. Facebook is under an awful lot of pressure right now, but would they actually create fake profiles — something that can easily be discovered — in order to boost the perception of their advertising? I doubt it. Incredibly risky.

2. “Like” generating networks are using bots or compromised accounts in order to diversify their activity history and avoid getting banned.


I actually didn’t understand this until reading the article a second time. You see, there are people out there who sell Facebook Likes. If they created fake profiles that simply liked only the Pages of the people who bought the Likes, they would be easily traced. So they “diversify” their Likes with bots, liking Pages that never even paid for these services.

3. Someone is attempting to hurt Facebook, the company


Rumors are that Anonymous and other groups would love to hurt Facebook, and infiltrating their network with millions of fake profiles could damage the social network’s credibility.

Conclusion


Jake concludes that #2 is most likely, and I tend to agree. It makes sense why this would happen. I now understand the motivation. It’s entirely possible and even likely.

The real question now is why won’t Facebook do anything about this? Their current response is that they don’t think it’s a big problem. Well, it is. Maybe they were going to let it go for a while since results appeared to be so good at first. The fake profiles were actually helping to create a more positive perception of the impact of Facebook advertising.

But now that we’re figuring out the problem, Facebook needs to do something about it. What may prevent them from taking action? Well, it’s possible the problem is even bigger than we think. In that case, removing millions of fake profiles could negatively impact an already slowing growth trend.

What do you think? Do you agree with Search Engine Journal’s theory? What should Facebook do?

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Jon Loomer About Jon Loomer

Jon Loomer is a digital marketing consultant with a unique perspective on social media. He was introduced to Facebook in 2007 while with the NBA (back before Pages) and has been using Facebook for business ever since. Stay in touch by liking his Facebook Page (Jon Loomer Digital).

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  • http://NewsBlaze.com Alan Gray

    I think you are right, Jon. I seriously doubt #1. It is way too risky and it would only take one disillusioned employee or a slip in a conversation to have it explode in their faces. I doubt they could be so unethical, even with the massive amount of money, but they are human. Certainly, it could be #3 – I’s sure there are people wanting to hurt facebook, but if this was it, there would be at least some patterns. It would have to be someone or a group who was really determined, because people have the attention span of a flea. I suspect #2 is the real (or main) answer, because that is what marketers and programmers do. Marketers want something for zero or a little bit of effort.

    • http://jonloomer.com/blog Jon Loomer

      Hi, Alan! I agree that #2 is most likely, but I still wonder if there is yet another scenario we aren’t considering. No matter what it is, Facebook is the one most capable of getting to the bottom of it, and hopefully they are on top of it.

      Thanks for reading and your comment!

  • http://www.facebook.com/jessimica.clarke Jessimica Clarke

    Hi Jon. It is 100% theory #2! I administer a few Facebook pages for websites that were shut down years ago… and yet they still continue to receive likes. Visiting the people who have recently liked these pages screams one thing: Fake Profiles! Depending on the privacy level, I can occasionally see what other pages the fake profile has liked – we’re talking 100s sometimes 1000s of pages even though the account is often less than a month old. Coming from a black hat Internet marketing background, I understand how extremely sophisticated some of these bots can be and why it would be nearly impossible for Facebook to stop (once someone creates a system that works, it spreads to black hats like wildfire). Viewing the various fake profiles, I notice that are in no way “obvious” – some of them have dozens of profile pictures (never with the same person in them tho lol), they have various levels of privacy, some are complete profiles with school attended, likes, birthday etc filled in with others don’t, and some of them have 100s of friends while others have none. Often these bots are supported by real humans to better thwart any attempts by Facebook to detect them (I used to pay a 14 year-old in India $2.50/hour to do 300 CAPTCHAs an hour for me). Facebook likes are big money… they’re essentially pointless, but so long as people are paying for them this problem isn’t going away.

    • http://jonloomer.com/blog Jon Loomer

      Hi, Jessimica! I will say that there is one characteristic that should make a fake profile obvious: Consistently liking dozens of pages within the same minute. This shouldn’t be possible for a human, so it’s behavior that should flag bot/spammy behavior. If the people running the bots were smart, they’d space this activity out much more (not that I want to give them any ideas).

      Thanks for your insight!

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  • Sharon

    Yes, but Jon…how do they know what we have going on in our FB ad dashboard? They only ppl who know who we are targeting is Facebook. And as soon as we stop the ads, the fake fans stop. And think about it…bloat the page with their fans, then when we do promoted posts then same fans comment, no promoted post…no likes no comments…it’s #1.

    • Sharon

      And why do I say this…because I have 3000 fake profiles myself, and one good program and you can bot them all…don’t need many employees…just a few to manage that.

    • http://jonloomer.com/blog Jon Loomer

      Not sure I’m following, Sharon. The fake profiles don’t need to know what’s going on with our Facebook ad dashboard. As I’ve said, “Optimized” ads are targeted at people most likely to perform a specific action (Like or Click). By nature, that’s going to include these bots that are randomly clicking at everything on every page. So, yes, bots are more likely to be a factor in this way than when not using advertising — that doesn’t mean Facebook is behind the fake profiles. These bots have a different person — to look random in order to be provide fake likes to businesses in these Like buying schemes.

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  • http://heapstoblowyoudown.wordpress.com/ X-MAN

    I enjoyed this articile, i am facing this issue with one ad i made for exeprience. I noticed many fakes liking my page, at first i wasnt sure they were fake, but my new ads were always unfilled profiles, with only pic and cover photo, not to mention they always followed a pattern of liking same time of the day.

    However unconclusive, this article helped me to see this is not a isolated problem, but i think FB should deal with this, i will be cancelling the ad soon, since i wont get results with fakes, and probaly there will be a lot of peple doing the same

    • http://jonloomer.com/blog Jon Loomer

      Thanks, X-Man! It’s not isolated. The real problem here is a combination of Optimized ads and bot accounts. Optimized ads are a great idea in theory, but combined with bots it is worthless. So I’d simply use CPM or CPC and you should be fine.

      Thanks for your comment!

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  • Adrian

    Hi Jon.

    We’re receiving thousands of fake Likes to our page daily by fake profiles.

    We’re getting fake likes on our business page but we are not doing any ads (advertising) of any sort (with Facebook).

    According to our Insights data the fake likes we are getting are through a vulnerability with mobile devices (all of the fake likes from fake profiles are via mobile devices).

    Many/most of these fake profiles show they have Liked us multiple times, 2, or 3 times, on different dates.

    Also, many of the fake Likes are from the same fake profiles that have the same name and profile photos of profiles.

    Even though we “remove” and “permanently ban” each fake profile (in the “new Likes” list), we will receive more fake Likes from the same fake profiles either later the same day or the next day.

    The same names with the same profile photos will repeatedly add fake Likes to our page again, the same day or every day, repeatedly, (just about every day) even though we’ve “permanently banned” and removed them each/every time.

    All these fake Likes are “from a mobile device”

    Have you found any answers or solutions to this?

    Is there any way to remove these in bulk, rather than having to remove them one by one?

    Do you know how to contact someone at Facebook so that we can get this stopped?

    • http://jonloomer.com/blog Jon Loomer

      Adrian — This is fascinating. I have never heard of anything like what you’re experiencing on this scale. I appreciate the level of research and detail that has gone into this. First, there isn’t a way to remove these people in bulk, unfortunately.

      I’m guessing you’ve already tried this, but here’s a general way you can contact Facebook about your page:

      https://www.facebook.com/help/contact/?id=164405897002583

      I’d imagine Facebook would be very interesting in your data.

      Please let me know what you find out!

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  • Daniel

    Are we paying for these fans to view our ads or, worse, paying CPC for them to click our ads? If so, that’s pretty serious.

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