Facebook Timeline For Pages: Contact Facebook

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This is part of a series of posts about getting set up on Facebook Timeline for Pages.

The first month of Facebook Timeline for Pages has been a learning experience for all and a very frustrating experience for some. Some bugs and imperfections should always be expected during the initial days and weeks of a launch, and Facebook Timeline has certainly followed that rule.

I’ve heard of numerous issues, some isolated and some widespread. The two most common issues seem to be:

  • When editing Facebook Timeline app icons, Facebook pulls an image from someone else’s page
  • Despite a start date within range, unable to create a post or Milestone for a given date

Sometimes, it’s simply a matter of understanding how to use Timeline. In those cases, I can help.

In others, there is a technical problem that I can’t do anything about. In these cases, you need to be vigilant. This is how to contact Facebook so that you can let them know about your problem.

Next to the Message button on your page’s Timeline, there is a drop-down menu. Click it to get access to Send Feedback.

feedback1 Facebook Timeline For Pages: Contact Facebook

If the problem is with your Page, select I’m the Page Admin and I want to report an issue with Pages.

feedback2 560x363 Facebook Timeline For Pages: Contact Facebook

Now, you shouldn’t stop with sending feedback just when you see a bug. Contact Facebook about things you don’t like and things that you want to be improved.

Don’t just complain to your friends and co-workers about the new Timeline for Pages. Do something about it.

If there’s one bug or improvement you could ask Facebook to make, what would it be?3

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About Jon Loomer

Jon Loomer is a digital marketing consultant with a unique perspective on social media. He was introduced to Facebook in 2007 while with the NBA (back before Pages) and has been using Facebook for business ever since. Stay in touch by liking his Facebook Page (Jon Loomer Digital).

  • Stephler

    Can or how could I keep my page private until people “like” it?

    • http://jonloomer.com/blog Jon Loomer

      Edit Page > Unpublish Page (only admins can see this page)

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